Support
Common Questions
Everything you need to know about the platform and VPN management. Can't find the answer you're looking for?
Contact SupportWhich MikroTik models are supported?
Our platform supports all MikroTik models running RouterOS v6.45 or newer. For best performance and security features, we recommend RouterOS v7.x.
How secure are the VPN connections?
We use industry-standard encryption protocols (AES-256) and secure key exchanges. The platform manages the credentials, but the data flows directly between your devices and your router.
Do you offer a trial period?
We offer a permanent Free plan for small deployments. For Pro and Enterprise features, you can try them risk-free with our 30-day money-back guarantee.
Can I manage multiple routers from one account?
Yes! Depending on your plan, you can manage from 1 to an unlimited number of routers/networks from a single centralized dashboard.